The HF Group strives to meet or exceed your requirements.  If we have not been able to meet your requirements, you may request a full refund by contacting Customer Service at Before a refund can be processed, you may be required to return your order for quality control purposes. The HF Group will pay for return shipping costs.

Please include your contact information including full name and telephone number as well as your order number and a brief description of the nature of your refund request.

Because our products our customized to your requirements, all refund requests are considered on a case-by-case basis.